StoryForYou ships personalized printed books to addresses across India. This page explains delivery timelines, address handling, and what to do if something goes wrong.
Where we ship
- India: all serviceable PIN codes via our courier partner.
- International: not available at launch. We'll add it once volume justifies a shipping partner.
Timelines
Each order goes through Paid → Printing → Shipped → Delivered:
- Printing typically takes 2–4 business days from order confirmation.
- In transit typically takes 3–7 business days within India, depending on PIN code.
We send an email at every status change with an estimated arrival window. Tracking is included in the Shipped email.
Address changes
You can edit the shipping address from /account/orders while the order
is still in Paid. Once the order moves to Printing or later we
can't change the destination — the printer needs a stable address to
generate the shipping label.
If you realize the address is wrong after printing starts, contact us right away — we may be able to intercept the package, but no promises.
Delivery attempts
If the courier can't deliver (closed gate, no one home, wrong address), they'll typically attempt re-delivery once or twice before returning the package to us. We'll email you if the package returns; we can re-ship to a corrected address for the cost of the re-shipment.
Shipping fees
Shipping is included in the listed price for the launch catalog. If we introduce a shipping charge in the future, the checkout summary will show it line-by-line before you pay.
GST
We are working through GST registration for invoicing. Once registered, order emails will include a downloadable GST invoice with our GSTIN and the HSN code.
Lost or stuck packages
If tracking shows no movement for more than 7 business days, email support@example.com with your order number. We'll chase the courier and either get it moving or reprint and reship at no cost.
Contact
Delivery questions: support@example.com. Be sure to include your order
number from /account/orders.